Support center
Frequently Asked Questions
Helpful answers about learning, verification, certificates, career insights, payments, and hiring on SkillSathi.
What is SkillSathi?
SkillSathi is an AI-enabled learning and skill verification platform where people can learn, complete practical work, earn verified achievements, and build a stronger career profile.
How does skill verification work?
Depending on the skill level, verification may include a knowledge exam, a practical submission, and expert validation. The skill page explains the requirements before you begin.
What are SkillSathi Levels 1, 2, and 3?
Level 1 focuses on theoretical foundations, Level 2 evaluates practical application, and Level 3 adds expert validation through an interview or review process.
Are SkillSathi courses free?
Course pricing is shown on each course page. Some courses may be free, while others may require payment or enrollment under the terms shown at checkout.
Can I preview a course lesson?
Yes. Courses may include preview lessons that can be viewed before enrollment. Preview availability is shown in the course outline.
What is the Career Analyzer?
The Career Analyzer evaluates personality, aptitude, work preferences, and career interests to provide personalized career insights and recommended career matches.
Can employers view verified talent?
Yes. HR users can discover trainees who have enabled Open to Work and review their profiles, verified skills, courses, resumes, and available career insights.
How do I verify a SkillSathi certificate?
Use the public certificate verification link or QR code included with the certificate. The verification page shows whether the achievement is valid.
Can I retake a verification?
Retest and reset rules depend on the skill and assessment level. The applicable rules are shown before starting a verification attempt.
How can I request account deletion?
You can request account and associated data deletion through the public Delete Account page or by contacting SkillSathi support.
Still need help? Visit our Contact page.